COVID-19 UPDATE:Find out how we can continue to support you in these uncertain times.LEARN MORE
LF-Z concept vehicle drives around windy roads

Comprehensive Motor vehicleinsurance

Concept vehicle shown. Not available for purchase.

With a Lexus Insurance Comprehensive Motor Vehicle Insurance policy, you have the comfort of knowing that if your Lexus is stolen or damaged beyond repair within the first four years of its original registration, it will be replaced with a new Lexus.

This policy includes, subject to the PDS:
  • Rental car benefit following theft to a maximum of $100 per day for up to 30 days
  • Provision of a courtesy car during repairs to a maximum of $100 per day for up to 14 days - no additional premium required
  • Emergency trip continuation benefit to a maximum of $1,500 per claim at $200 per day
  • Up to $1000 for emergency repairs costs
  • Keys, locks and barrels cover up to $2,000
  • Reimbursement of travel expenses up to $500 when less than 100km following theft or an accident
  • No fault insurance continuity cover for a replacement vehicle
  • Protection of your legal liability for damage to other people's property up to $20,000,000
  • Cover for personal items in the vehicle up to $1500 and up to $800 for baby seats/capsules
  • Use of Lexus genuine parts in the vehicle repair
  • Optional 'excess-free glass cover'

 

Important documents - Legal PDS'

For more information download the:

Supplementary Product Disclosure Statement (SPDS). This SPDS, dated 1 September 2021, updates and should be read in conjunction with the Lexus Comprehensive Motor Vehicle Insurance Policy and Product Disclosure Statement with preparation date: 5 February 2021 and any other applicable SPDS we may have given you.

Lexus Motor Vehicle Insurance Policy and Product Disclosure Statement (PDS). Effective for new business policies commencing on or after 25th March 2021 and renewal policies with a start date on or after 5th April 2021.

Lexus Motor Vehicle Insurance Premium Excess and Claims Guide. Effective for new business policies commencing on or after 25th March 2021 and renewal policies with a start date on or after 5th April 2021.

Lexus Motor Vehicle Insurance Policy and Product Disclosure Statement (PDS)Effective for new business policies commencing on or after 26 November 2020 and renewal policies with a start date on or after 26 December 2020.

Lexus Motor Vehicle Insurance Premium Excess and Claims Guide. Effective for new business policies commencing on or after 26 November 2020 and renewal policies with a start date on or after 26 December 2020.

Lexus Motor Vehicle Insurance Policy and Product Disclosure Statement (PDS)Effective for new business policies commencing on or after 1 January 2014 and renewal policies with a start date on or after 2 February 2014.

Supplementary Product Disclosure Statement (SPDS). This SPDS, dated 1 May 2019, updates and should be read in conjunction with the Lexus Motor Vehicle Insurance Policy and Product Disclosure Statement with preparation date: 1 January 2014 and any other applicable SPDS we may have given you.

Lexus Motor Vehicle Insurance Premium Excess and Claims Guide. Effective for new business policies commencing on or after 3 August 2017 and renewal policies with  a start date on or after 2 September 2017.

Lexus Insurance Financial Services Guide.

Lexus Insurance Privacy Policy.

Lexus Insurance Family and Domestic Violence PolicyLexus Insurance recognises that Family and Domestic Violence is a serious issue that may be affecting our customers and we are strongly committed to supporting them. This policy sets out how we will support those affected by Family and Domestic Violence.

Lexus Insurance Complaints Guide. Effective from 1 July 2021, please refer to this guide for information about how Lexus Insurance will handle any complaint that you may have.

Lexus Insurance Product Governance. Lexus Insurance is committed to providing our customers with products that are suitable for their needs and meet their expectations. This policy outlines how we respond to customer needs and expectations in our approach to the design, distribution and regular review of our products.

Target Market Determination document available here.

FREQUENTLY ASKED QUESTIONS

HOW CAN I PURCHASE LEXUS FINANCIAL SERVICES INSURANCE PRODUCTS?
Please contact our Lexus Customer Solutions Centre on 1300 888 840 for a quote.

HOW DO I MAKE AN INSURANCE CLAIM?
For Motor Vehicle, Finance Gap and Finance Protection Insurance policies you can lodge your claim over the phone by calling us on 1300 658 067.

For Factory Approved Extended Warranty Insurance and Extended Warranty Insurance claims you will need to contact the Administrator and advise them that you wish to make a claim. A claim form can be obtained by emailing the Administrator or calling 1300 888 840.

HOW DO I MAKE CHANGES TO MY INSURANCE POLICY?
If you need to make any changes to your insurance policy, you can do so by calling us on 1300 888 840. Depending on the type of alterations you need to make, your premium may change. With the exception of policy cancellation, we do not charge any administration fees to make changes to your policy.

Disclaimers
1.Terms and conditions apply. This advice is general in nature and does not take into account your objectives, financial situation or needs. Before making a decision to purchase any of the insurance products you should consider the appropriateness of the advice taking into account your own objectives, financial situation and needs and refer to the current PDS and Target Market Determination document available here for the relevant product available from participating Dealers, via our website at or by calling 137 200. Lexus Insurance purchased in a dealership or via the Lexus Insurance National Customer Solutions Centre is facilitated by Toyota Finance Australia Limited ABN 48 002 435 181, AFSL and Australian Credit Licence 392536 as agent for, and on behalf of, the insurer. The insurer of Toyota Insurance is Aioi Nissay Dowa Insurance Company Australia Pty Ltd ABN 11 132 524 282, AFSL 443540 (Adica). If Lexus Insurance is purchased online, the issuer and insurer is Adica. Our warranty insurance policies do not change or take away your rights under the Australian Consumer Law. Your right to claim under our warranty insurance policies for the benefits covered is in addition to other rights and remedies you have under the law in relation to your vehicle. However, you can choose to make a claim under any of our warranty insurance policies even if you have rights under the law.

The information provided on this website by Toyota Finance Australia Limited ABN 48 002 435 181, AFSL and Australian Credit Licence 392536 is of a general nature and for information only. Nothing on this website constitutes or should be considered to constitute legal, taxation or financial advice. Before making a decision about any of the products and services featured on this website, you should consult with your own independent legal, taxation and financial advisors, who can advise you about your personal circumstances.

YOUR BROWSER IS NOT SUPPORTED

To view the Lexus website, please use one of the browsers listed below.

EDGE CHROME FIREFOX